Introduction: How to Stream VixeoTV
Updated: Jul 20
Welcome! If you've made it this far, please read some of the below information to assist you with getting started. Soon you'll be streaming television on all your devices!

Let's cover a few basics. Below is a list of some of the introductory steps to begin streaming! Let's get started!
Step 1 - Prerequisites
You'll need to have the below 3 prerequisites in order to use our service:
Internet Connection
You'll need an internet connection to stream our service. You can access internet through dedicated providers or using cellular data on your mobile device.
Internet Speed
We recommend a minimum of 25Mbps download speed. You can check your speed by going to www.fast.com .
Device
You'll need a device to stream. We recommend the below devices:
1. Google TV
You can stream our service on your branded Smart TV running Google TV or you can purchase the plug-in Google TV 4K Streamer from Amazon or local retailers. The onn. 4K Streaming Devices are also a great option, which are sold at Walmart and run on Google TV.
2. Amazon Fire TV
You can stream our service on your branded Smart TV running Fire TV or you can purchase the plug-in Fire TV Stick 4K, Fire TV Stick 4K Plus, and Fire TV Stick 4K Max.
IMPORTANT: Our service will not work on the Fire TV Stick 4K Select or the latest 2026 Fire TV Stick HD, as they run on VegaOS.
3. Android TV
You can stream our service on your branded Smart TV running Android TV/OS. You can also purchase various plug-in Android TV Boxes from Amazon or local retailers.
4. Other Devices
You can stream our service with other devices such as:
1. Formuler
2. MAG
3. BuzzTV
4. Roku
5. Smart TV's
If you have a Smart TV that runs on it's own operating system, such as Samsung that runs on TizenOS, we can recommend various apps that will work with our service.
6. Phones & Tablets
Whether you have an Android phone or tablet, or an Apple iPhone, iPad or AppleTV, our service will work on these devices.
7. Computers
Our service works on both Windows and iMac computers as well.
You can refer to our devices section for more info.
Step 2 - Choose Pricing Plan
Next, choose your pricing plan. To choose the best plan for you and/or your family, you'll need to determine:
Connections - How many screens will you want watch at the same time (simultaneously? Our plans on our website include 1-3 connections. If additional connections are required beyond 3, please reach out to us at contact@vixeotv.com.
Subscription Term - We offer 1, 3, 6 and 12 month plans.
Payment Methods - We offer PayPal on our website, credit card (offline), and Interac E-Transfer.
For Canadian Customers who prefer Interac E-Transfer, transfers can be sent to vixmedia@proton.me, do not include any text in the transfer message and be sure to include applicable taxes. If sending via E-Transfer or wanting to pay offline via invoice with credit card, please also send us an email to contact@vixeotv.com with your:
1. Full Name
2. Email
3. Phone
4. City/Province
5. Internet Service Provider (i.e., Bell, Spectrum)
6. Name of person who referred you, leave blank if N/A
7. Subscription Plan Info (duration and # of connections)
8. Type(s) of device(s), i.e. Fire TV 4K Plus, Google TV Streamer, etc.
Click here to purchase your pricing plan.
Step 3 - Check Email
Once you've purchased your pricing plan through our website, offline or via Interac E-Transfer, be sure to check your email for your confirmation. You will be emailed your login credentials and relevant installation guide(s). Your email will come from contact@vixeotv.com. If you do not receive your email, please check your junk/spam folder. You'll require this email to begin streaming. Please allow between 0-2 hours to receive your login and activation information during our business hours. Our business hours are 9:00am-9:00pm EST.
Step 4 - Install VixeoTV
Follow your email instructions and included installation guide to install our service on your device(s). It's simple and easy to follow, just take it slow and read carefully. Our team is always available to assist as well, so don't hesitate to reach out via email, chat, or phone.
You can also reference our guides below, but all your relevant information and instructions will be emailed to you after purchase.
Step 5 - Enjoy!
Once you've installed VixeoTV on your relevant device(s), you can begin watching your favorite content from home or on-the-go! Refer us to anyone and receive a complimentary month of streaming for each successful referral! For additional information or assistance, please don't hesitate to reach out to our Admin Team at contact@vixeotv.com, through our chat feature on the website or via phone at 1-877-90-VIXEO (84936).
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